Co-created a focussed action plan to lift employee engagement.

Category: Organisational design and culture

Challenge
The Reef Authority is Australia's reef management agency, leading a global effort to preserve and protect one of the planet's most significant natural wonders: the Great Barrier Reef.

In 2023, the Australian Public Service Commission (APSC) announced that all Agencies that participate in the Australian Public Service Employee Census are required to publicly release their Census agency-level report and an accompanying action plan that responds to their results.

The Reef Authority engaged Zing & Co. to create an Authority-wide action plan that was realistic, achievable, and reflected input from staff across the Authority.
What Zing & Co did

We partnered with the CEO and COO to create an action plan to address the Census results which was subsequently published on the Reef Authority’s website in accordance with APS requirements. Our approach included:

  • Attended a debrief with the APSC to gain insight into the Census findings

  • Undertook an independent, comprehensive review of both authority-wide and branch level Census findings

  • Conducted 1:1 meetings with each member of the Executive Management Group (EMB) to identify key focus areas to inform staff engagement.

  • Designed and facilitated a series of in person workshops open to all staff at all levels to seek input on an Authority-wide plan of actions whilst building and strengthening trust and connection across the workforce.

40% of staff participated in the process and over 400 ideas and actions were identified. The Zing team analysed all inputs and created an action plan with 5 areas of focus and corresponding specific actions achievable within the financial year.

What you can learn from this organisation
  • Concentrating on 3-5 areas of improvement provides focus that increases the likelihood of success.

  • Long-term change needs to be driven by all parts of your organisation. Engage key stakeholder groups in the action planning process to create buy-in and ow

Get in touch

Contact Us
Copyright © Zing & Co Pty Ltd All Rights Reserved
Zing & Co Pty Ltd
201 Canterbury Road, Canterbury, VIC 3126
hello@zingandco.com.au
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram